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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhancing team productivity, Covetrus Ascend fosters better internal collaboration and improves communication among members. With streamlined user workflows, it reduces unnecessary clicks, leading to greater efficiency and a more polished work environment. Whether it's reviewing your schedule before heading out, accessing patient information while moving between appointments, or managing invoicing on the go, Covetrus Ascend provides the necessary flexibility. It empowers organizations to drive growth, enhance operations, and maintain a consistent level of care. By partnering and integrating with essential applications, it simplifies daily tasks and ensures full connectivity, creating a seamless, all-in-one experience. As a cloud-based practice management tool, Covetrus Ascend's intuitive design not only makes it easy to learn but also facilitates better teamwork. Ultimately, Covetrus Ascend is a robust solution that enables your teams to excel, delivering outstanding customer service and support. Its comprehensive capabilities ensure that your practice runs smoothly and efficiently, allowing you to focus on what truly matters.

Description

Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
SmartFlow
Star2Star
VetCheck
Vetstoria
Vonage Contact Center

Integrations

3CX
AVImark
Cornerstone Software
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
SmartFlow
Star2Star
VetCheck
Vetstoria
Vonage Contact Center

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Covetrus

Country

Australia

Website

software.covetrus.com/apac/veterinary-solutions/ascend-cloud-veterinary-software/

Vendor Details

Company Name

FetchIt

Founded

2017

Country

United States

Website

www.fetchitdata.com

Product Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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