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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Achieving comprehensive relevance across various domains such as Websites, Ecommerce, Services, and workplaces is crucial. Each search, recommendation, and interaction contributes to an improved experience. Our mission is to empower businesses to create the relevant encounters that users anticipate. With the Coveo Relevance Cloud, foundational relevant search marks just the start. Leverage self-optimizing AI that adapts based on every click and inquiry at all interaction points. This ensures you can provide progressively enhanced experiences, recognizing search relevance from the very first day and expanding to complete 360° Relevance. Every interaction offers insights into customer desires, allowing you to present them with pertinent product results and personalized content recommendations that they’ll be eager to 'add to cart.' Speed up connection to the most relevant answers through AI-driven customer self-service and AI-supported agent responses. Coveo excels in functionality, offering a wide array of features including intuitive drag-and-drop UI customizations, versatile headless APIs, and many additional capabilities, making it easier than ever for businesses to thrive in a competitive landscape.

Description

InfoNgen is a text analytics solution and sentiment analysis tool that automatically uncovers actionable insights in mountains of data. To dramatically reduce the time required to make informed strategic decisions, your teams will be able to share, analyze, and share only critical information from both structured and unstructured data. InfoNgen's proprietary tools for sentiment analysis and text analytics allow you to uncover patterns, trends, and anomalies deep within your data. InfoNgen is the only product that combines its unique use cases with powerful features. This will empower your employees to make better decisions and get there faster. InfoNgen provides businesses with a powerful resource for finding critical information. It has pre-built industry taxonomies and customizable delivery options.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
AWS Elemental No 
AppBilling Yes 
AppHelp Yes 
AppInsights Yes 
AppMarket Yes 
AppReseller Yes 
AppWise Yes 
Canopy Yes 
Dropbox No 
Elastic Path Yes 
Google Cloud Discovery AI Yes 
LumApps Yes 
Microsoft OneDrive No 
Microsoft SharePoint No 
ServiceNow Yes 
Sitecore Yes 
Stackreaction Yes 
Titan CMS Yes 
Zendesk Yes 

Integrations

Salesforce Yes 
AWS Elemental Yes 
AppBilling No 
AppHelp No 
AppInsights No 
AppMarket No 
AppReseller No 
AppWise No 
Canopy No 
Dropbox Yes 
Elastic Path No 
Google Cloud Discovery AI No 
LumApps No 
Microsoft OneDrive Yes 
Microsoft SharePoint Yes 
ServiceNow No 
Sitecore No 
Stackreaction No 
Titan CMS No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Pricing per power user or API call tiers.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Coveo

Founded

2005

Country

Canada

Website

www.coveo.com

Vendor Details

Company Name

EPAM Systems

Country

United States

Website

www.epam.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search No 
Fuzzy Search No 
Indexing Yes 
Text Analytics Yes 
eDiscovery No 

Insight Engines

AI / Machine Learning No 
Augmented Analytics No 
Data Aggregation No 
Data Classification No 
Data Extraction No 
Data Source Connectors No 
Full Text Search No 
Intent Recognition No 
Multiple Data Sources No 
Search / Filter No 
Sentiment Analysis No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery No 

Insight Engines

AI / Machine Learning Yes 
Augmented Analytics Yes 
Data Aggregation Yes 
Data Classification Yes 
Data Extraction Yes 
Data Source Connectors Yes 
Full Text Search Yes 
Intent Recognition Yes 
Multiple Data Sources Yes 
Search / Filter Yes 
Sentiment Analysis Yes 

Alternatives

3RDi Search Reviews

3RDi Search

The Digital Group