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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We help businesses to maximize traffic, labor, and sales data, optimize their marketing and operational effectiveness, and ensure that the customer experience is always relevant. From brick and mortar stores, shopping malls, airports, and leisure. We provide information that allows you to gain a complete understanding of your visitors' activity and help you grow your business. Our clients partner with us to uncover the customer journey and identify the opportunity. We also help to improve customer service levels through smarter solutions, business analytics, and customer service. Our clients can engage with customers throughout their journey and create, monitor, and maintain core business KPIs.

Description

Enhance the digital experience of your physical store with Facelet, which improves service quality, optimizes customer engagement, boosts sales, and elevates brand awareness. Transform your iPad into a digital kiosk to discover innovative methods for interacting with customers, showcasing your brand, offering automated self-service solutions, and executing successful omnichannel strategies. Clearly present all the benefits of your products by including comprehensive product information. Keep your customers and visitors updated on present and future events and promotions. Integrate all your sales platforms into a cohesive in-store experience that resonates with customers. Draw in clients at third-party and pop-up venues while facilitating purchases from your online inventory. Effectively highlight any products and services you offer, including those exclusively available for online ordering. Increase your team’s productivity by equipping them with tablets as versatile tools for service and sales, ultimately fostering a more dynamic shopping environment. By leveraging these technologies, you can create a more engaging customer journey that not only meets but exceeds expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per license
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CountWise Kepler Analytics

Founded

2005

Country

United Kingdom

Website

www.countwise.co.uk

Vendor Details

Company Name

Georgesoft

Founded

2015

Country

Estonia

Website

www.facelet.com/en-us/

Product Features

People Counting

API No 
Anonymous Counting No 
Benchmarking No 
Car Counting No 
Conversion Tracking Yes 
Data Export No 
Events Statistics No 
Heatmaps Yes 
Mood/Age/Gender Recognition No 
Motion Detection No 
Reporting / Analytics Yes 
Retail Counting Yes 
Staff Exclusion Yes 
WiFi Tracking No 
Zone / Area Monitoring Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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