Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We help businesses to maximize traffic, labor, and sales data, optimize their marketing and operational effectiveness, and ensure that the customer experience is always relevant. From brick and mortar stores, shopping malls, airports, and leisure. We provide information that allows you to gain a complete understanding of your visitors' activity and help you grow your business. Our clients partner with us to uncover the customer journey and identify the opportunity. We also help to improve customer service levels through smarter solutions, business analytics, and customer service. Our clients can engage with customers throughout their journey and create, monitor, and maintain core business KPIs.
Description
Enhance the digital experience of your physical store with Facelet, which improves service quality, optimizes customer engagement, boosts sales, and elevates brand awareness. Transform your iPad into a digital kiosk to discover innovative methods for interacting with customers, showcasing your brand, offering automated self-service solutions, and executing successful omnichannel strategies. Clearly present all the benefits of your products by including comprehensive product information. Keep your customers and visitors updated on present and future events and promotions. Integrate all your sales platforms into a cohesive in-store experience that resonates with customers. Draw in clients at third-party and pop-up venues while facilitating purchases from your online inventory. Effectively highlight any products and services you offer, including those exclusively available for online ordering. Increase your team’s productivity by equipping them with tablets as versatile tools for service and sales, ultimately fostering a more dynamic shopping environment. By leveraging these technologies, you can create a more engaging customer journey that not only meets but exceeds expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per license
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CountWise Kepler Analytics
Founded
2005
Country
United Kingdom
Website
www.countwise.co.uk
Vendor Details
Company Name
Georgesoft
Founded
2015
Country
Estonia
Website
www.facelet.com/en-us/
Product Features
People Counting
API
No
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
Yes
Data Export
No
Events Statistics
No
Heatmaps
Yes
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
Yes
Retail Counting
Yes
Staff Exclusion
Yes
WiFi Tracking
No
Zone / Area Monitoring
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No