Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CounterBalance transcends being merely a software solution; it serves as a comprehensive platform that grants users extensive control over operational management. This versatile system encompasses elements such as Customer Relations Management (CRM), Process Control, Scheduling, Inventory and Time Cost Tracking, Financial Accounts, and much more. By utilizing CounterBalance, management can create a bespoke system that caters specifically to their operational requirements. Users can design tailored process flows, establish various payment methods, generate forms, implement access controls, and set up notifications and reporting features. Essentially, the CounterBalance platform empowers you to construct an application that feels as if you developed it independently. Furthermore, all customization and maintenance tasks within your CounterBalance System can be performed directly by you, the end user, through straightforward and intuitive interfaces. In addition to effectively managing leads and customer interactions in a consistent manner, CounterBalance also proficiently oversees the inventory components associated with those sales, ensuring a holistic approach to operational efficiency. Ultimately, this platform combines flexibility with user-friendliness, making it a powerful tool for any organization.
Description
Minimize waiting periods and maximize table turnover by implementing rapid systems that enhance the experience for both patrons and staff. Simplify the process of placing orders and settling bills through mobile and online ordering, as well as contactless payment methods and pay-at-table features. Enhance customer retention with loyalty programs, personalized gift cards, and the leading guest engagement app available. Provide seamless mobile and online ordering with options for both pickup and delivery, allowing customers to enjoy your restaurant's cuisine from the comfort of their homes. Increase order accuracy and expedite the payment process by enabling tableside ordering and payments, while also allowing guests to place orders and pay directly from their smartphones. From contactless service at the counter to elegant dining experiences and food trucks, accommodate every dining preference your customers may have. Regardless of whether they choose to order online, tableside, at the counter, or curbside, make sure your POS system is tailored to meet your operational needs effectively. This adaptability ensures a smoother experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Checkmate
No
CheddrSuite
No
Craftable
No
Cuboh
No
EZ-Chow
No
Eat App
No
Flipdish
No
GraTrack
No
Menuu
No
Otter
No
Integrations
Checkmate
Yes
CheddrSuite
Yes
Craftable
Yes
Cuboh
Yes
EZ-Chow
Yes
Eat App
Yes
Flipdish
Yes
GraTrack
Yes
Menuu
Yes
Otter
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nexphaze
Website
www.nexphaze.com
Vendor Details
Company Name
Heartland Payment Systems
Founded
1997
Country
United States
Website
www.heartland.us/products/point-of-sale/restaurant
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
No
Payroll Management
Yes
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
No
Table Management
Yes
Wait List Management
No
Waitstaff Management
Yes
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
No