Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Link the digital paths of your customers to personalized guidance. Enhance interactions through in-person consultations, phone calls, video chats, and messaging with our innovative platform. Seamlessly integrate customer journeys from your website into tailored advice sessions. By implementing our straightforward JavaScript plug-in on your brand's site, you can track visitor behavior anonymously. This plug-in effortlessly transitions these online paths into personalized advice discussions, whether in-store or via phone. Advisors receive valuable insights from these digital experiences through a specialized application designed just for them, which ultimately helps them save time. In today's internet-driven retail landscape, many sales representatives remain out of touch. Count3r empowers team members with essential information regarding products, sales strategies, and store specifics directly on their tablets. This allows your sales personnel to regain their role as trusted shopping advisors while increasing sales by up to 20%. We equip advisors with the confidence to up-sell effectively to every customer, across all departments, thereby enhancing profitability. Elevate your conversion rates by providing exceptional customer experiences that merge the best features of online shopping with personalized service. By doing so, you create a more engaging and satisfying shopping environment that meets the needs of today's consumers.
Description
Customer journeys online can encounter interruptions when individuals cannot independently address their questions or issues, which may lead them to escalate to assisted channels or abandon their experience entirely. These interruptions not only frustrate customers, who must piece together various steps and channels to achieve their desired result, but they also create inefficiencies for businesses, resulting in lost revenue, increased expenses, hasty compliance procedures, and a gradual decline in brand reputation. vBrowse offers a groundbreaking co-browsing solution that delivers focused human assistance to online users precisely when they need it, serving as a supportive safety net throughout the self-service experience. Consequently, customers enjoy a seamless journey in their preferred channel, merging the personal touch of in-person support with the affordability and ease of digital interactions. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in the long run.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
No
Zapier
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Teller
Founded
2013
Country
Netherlands
Website
www.count3r.com
Vendor Details
Company Name
Vizolution
Founded
2013
Country
United Kingdom
Website
www.vizolution.com/digital-products/vbrowse/
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes