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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CoSurfing.net offers an innovative way for businesses to engage with customers directly through their websites. This platform allows you to seamlessly guide your clients by utilizing features such as chat, audio, video, and co-browsing. Setting up CoSurfing.net is easy with our wizard, which streamlines the process into three straightforward steps—try it free and experience collaborative browsing with your customers. It's user-friendly and secure, with no need for any installation. Step into a new age of interaction by embracing Co-Surfing, which utilizes the most prevalent form of online communication: live chat. Strengthening customer relationships has never been easier, as you can receive calls directly from your website. Enhance your communication methods today! Additionally, your customers can leave messages for you even when you're not available, allowing you to respond at your leisure. Emphasizing the specific details you discuss aids in guiding your customers to what they need. Save time and resources while providing valuable assistance to your clients, ensuring they find exactly what they are looking for. This approach not only enhances customer satisfaction but also fosters loyalty and repeat business.

Description

Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Drupal Yes 
Google Chrome Yes 
Intercom No 
Jira No 
Mozilla Firefox Yes 
OneShot No 
Opera Yes 
PrestaShop Yes 
Safari Yes 
WordPress Yes 
Zendesk No 

Integrations

Drupal No 
Google Chrome No 
Intercom Yes 
Jira Yes 
Mozilla Firefox No 
OneShot Yes 
Opera No 
PrestaShop No 
Safari No 
WordPress No 
Zendesk Yes 

Pricing Details

€190 per month per domain
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CoSurfing.net

Founded

2015

Country

Poland

Website

cosurfing.net

Vendor Details

Company Name

Fullview

Founded

2019

Country

Denmark

Website

www.fullview.io

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat Yes 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Alternatives

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