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features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cosmos serves as a digital office designed for remote teams seeking authentic connections instead of endless meetings. Your team will access a collaborative online environment where everyone can interact easily and engage in productive teamwork without the hassle of scheduling conflicts or delays in communication. This enables spontaneous discussions that can enhance collaboration and streamline processes. The benefits for your team include: ✓ A daily time savings of 45 minutes per person thanks to quick, impromptu chats ✓ A 20% increase in team engagement driven by meaningful daily interactions ✓ Reduced friction in collaboration, allowing ideas to become actionable in mere minutes rather than dragging out for hours Engineered for optimal performance throughout the day: Enjoy high-quality audio and video without facing technical difficulties, as Cosmos functions seamlessly on any laptop, ensuring that your team remains focused on their tasks without interruptions. Here's how it can revolutionize your workflow: • Immediate visibility regarding team members’ availability • One-click initiation of conversations for instant communication • Effortless screen sharing combined with robust collaboration tools • AI-driven summaries and transcriptions of meetings to keep everyone on the same page With Cosmos, remote teamwork becomes more effective and enjoyable, fostering a culture of collaboration and connection that transcends traditional virtual office limitations.

Description

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
Google Calendar Yes 
Slack Yes 
Zendesk No 

Integrations

Freshdesk Yes 
Google Calendar No 
Slack No 
Zendesk Yes 

Pricing Details

$8.8/user/month
Cosmos Video uses concurrent-user pricing, not per seat. Free: up to 4 concurrent users. Premium: from $44/month (monthly or annual) for up to 150 concurrent users — HD video, 4K screen sharing, recording with transcription, 50+ floor plans, and Slack, Google Calendar and Outlook integrations. Enterprise: custom pricing for up to 500 concurrent users with SSO, custom domains and dedicated servers. A 14-day free trial of Premium is available (credit card required).
Free Trial Yes 
Free Version Yes 

Pricing Details

$20 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cosmos Video

Founded

2020

Country

United Kingdom

Website

cosmos.video/

Vendor Details

Company Name

Viewabo

Founded

2014

Country

United States

Website

www.viewabo.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing Yes 

Digital Workplace

Activity / News Feed No 
Calendar Management Yes 
Chat / Messaging Yes 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring Yes 
Live Chat Yes 
Meeting Management Yes 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking Yes 
Video Chat Yes 
Web Conferencing Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education No 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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