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Description
Cosmos is an enterprise-class software for debt recovery that uses advanced AI & Machine Learning. This cloud-based software can solve all your debt collection and recovery problems. You can manage your entire collection process on one platform, with integrated telephony as well as digital tools.
Features:
- Unified Credit & Collections Management System.
- Use preferred contact channels, automated payments and workout options, as well as pre-delinquency assistance.
- Management of compliance and performance by variable agents/third-party performance.
- Software-as-a-Service, on-premises, and cloud-based deployment methods
- Agents can connect with customers via voice, SMS, emails, and portals to achieve resolution.
Description
QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.
API Access
Has API
API Access
Has API
Integrations
Bitget Wallet
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cosmos
Country
Australia
Website
collectcosmos.com
Vendor Details
Company Name
QUALCO
Founded
1998
Country
Greece
Website
www.qualco.eu/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management