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Description
An incredibly swift cloud-based Markdown editor designed specifically for technical writers, this tool enhances the user experience of our everyday content creation processes while eliminating the challenges often associated with writing. It features collaborative authoring on the same page along with draft links for teams, all aimed at fostering better cooperation among writers, developers, and the wider organization. Users can store their content in a dedicated repository equipped with robust search and tagging capabilities, alongside the assurance of complete version control. This system eradicates the issues of duplicate files and unclear version names. With the ability to publish modular content, you can tailor your approach to topic-based writing and single sourcing, thereby optimizing content reuse. Say goodbye to outdated wikis; your internal documentation is now more accessible and dynamic than ever. The platform supports company-wide private documentation as well as tailored role-specific guides for onboarding new employees or generating reports, all achievable with just a few clicks. Enjoy unlimited hosting for your documentation, with the added flexibility of a custom domain, seamless integration for publishing to external services, or options for self-hosting, ensuring that your content is always within reach. Embrace a new era of documentation that prioritizes efficiency and collaboration across the board.
Description
Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have
into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.
API Access
Has API
API Access
Has API
Integrations
Adobe Analytics
GitHub
GitLab
Google Analytics
IXIASOFT CCMS
Jira
Jive
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Integrations
Adobe Analytics
GitHub
GitLab
Google Analytics
IXIASOFT CCMS
Jira
Jive
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Pricing Details
$45 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Corilla
Founded
2015
Country
Australia
Website
corilla.com
Vendor Details
Company Name
Zoomin Software
Founded
2015
Country
United States
Website
www.zoominsoftware.com
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support