Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Corebine serves as a dynamic platform for customer experience and engagement, transforming brand content into distinctive and interactive customer interactions that can be quantified. Created by iX’s acclaimed design and development groups, Corbine is designed to assist brands in crafting digital experiences that captivate wide-ranging audiences and drive new revenue streams. Among its standout features are an open and adaptable platform, iX Customer Engagement Tools, the iXperience Insights Dashboard, iXperience Authoring Tools and Workflows, a celebrated iX Digital Experience Team, data-driven customer insights, lasting value beyond the initial launch, and integrated technologists. Unlike typical content management systems, Corebine transcends traditional capabilities, functioning as a robust solution for customer experiences that fosters long-term value and connections with customers. This platform is dedicated to enhancing audience engagement, empowering brands to curate exceptional content experiences that resonate with their target markets and build lasting relationships.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact Lead Gen & CRM
No
LiveChat
No
Salesforce
No
Integrations
Constant Contact Lead Gen & CRM
Yes
LiveChat
Yes
Salesforce
Yes
Pricing Details
$999 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
iX
Country
United States
Website
ix.co
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Content Management
Audio Content
No
Customizable Templates
No
Document Indexing
No
E-forms
No
Full Text Search
No
Image Editor
No
SEO Management
No
Text Editor
No
Version Control
No
Video Content
No
Website Management
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No