Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create modern websites and applications seamlessly from a unified platform. Leverage the Core dna digital experience platform (DXP) to enhance and expand your digital landscape. Enjoy a consolidated solution for your CMS, eCommerce, and marketing efforts, all securely hosted and automatically updated without the need for plugins. Experience bi-weekly updates that introduce new features, enabling you to deliver more efficiently and with minimal effort. Gain command over your content creation process while collaborating, designing, and launching rapidly from a single dashboard. Utilize familiar tools and frameworks to craft engaging visitor experiences that intertwine content and commerce. Effortlessly connect with your backend systems and tailor customer journeys across various platforms and channels. Ensure the delivery of the right content at the optimal moment to facilitate conversions. The platform serves as a comprehensive suite of digital solutions that integrates content management, eCommerce, and marketing into one cohesive digital experience. With its user-friendly interface, you can streamline operations and enhance collaboration for better results.
Description
Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact Quadient for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Core dna
Founded
2000
Country
Australia
Website
www.coredna.com
Vendor Details
Company Name
Quadient
Founded
1924
Country
France
Website
www.quadient.com/en-int/resources/quadient-customer-journey-mapping
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
Yes
Blogs
Yes
Calendar
Yes
Content Modeling
Yes
Digital Asset Management
Yes
File Sharing
Yes
Form Builder
Yes
Forums / Message Boards
Yes
Headless CMS
Yes
Knowledge Base
Yes
Performance Monitoring
Yes
Personalization / Segmentation
Yes
Reporting / Analytics
Yes
Surveys / Polls
Yes
Templates
Yes
User Management / Permissions
Yes
Version Control
No
Wiki
Yes
Workflow Management
Yes
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Low-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
Yes
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
No-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
Yes
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
No
Iteration Management
Yes
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
No
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
Yes
Digital Asset Management
Yes
File Sharing
No
Form Builder
Yes
Forums / Message Boards
Yes
Headless CMS
Yes
Knowledge Base
Yes
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
Yes
Surveys / Polls
Yes
Templates
No
User Management / Permissions
Yes
Version Control
No
Wiki
No
Workflow Management
Yes