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Description
Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.
Description
Verifast AI is an innovative platform designed for AI agents that empowers eCommerce and direct-to-consumer brands to boost sales, streamline customer support, and gain deeper insights into their clientele. Our AI chatbots are ready to use immediately, requiring no programming or flow creation, and they adjust to individual customer interactions in real time.
Sales and support functions are consolidated into a single chatbot that can be accessed on your website, WhatsApp, or any preferred communication channel.
With this versatile tool, you can capture leads, address customer inquiries, and assist users throughout their shopping experience.
Among its built-in features are:
– Real-time product suggestions and guided shopping experiences
– Intelligent nudges at checkout to minimize cart abandonment
– Automated replies for tracking orders, processing returns, and managing cancellations
– Customizable communication style, user interface, and bot behaviors tailored to your brand identity
– Lead synchronization and an analytics dashboard to monitor customer interactions and sales effects.
The platform accommodates over 125 languages and integrates effortlessly with Shopify, CRMs, logistics, and various marketing applications. A 7-day free trial is available for those interested in exploring its capabilities further.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
BigCommerce
No
Facebook Messenger
No
Google Analytics
No
HubSpot CRM
No
Instagram
No
Klaviyo
No
Mailchimp
No
Microsoft Clarity
Yes
Microsoft Copilot
Yes
Integrations
Shopify
Yes
BigCommerce
Yes
Facebook Messenger
Yes
Google Analytics
Yes
HubSpot CRM
Yes
Instagram
Yes
Klaviyo
Yes
Mailchimp
Yes
Microsoft Clarity
No
Microsoft Copilot
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Every plan has a 7-day free trial. No credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents
Vendor Details
Company Name
Verifast AI
Founded
2023
Country
India
Website
verifast.ai/