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Description
Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.
Description
The Microsoft 365 Copilot App Builder is a feature of Microsoft 365 Copilot that allows users to effortlessly create and distribute simple, interactive applications without any coding skills; by simply launching Copilot and describing the desired app or visual representation, it automatically generates the necessary interface, data structure, and workflows. This tool facilitates rapid prototyping, making it easy to convert intricate data from various Microsoft 365 sources, such as documents and spreadsheets, into visually appealing applications suitable for team collaboration. Users can interactively enhance their app through a chat interface, requesting the addition of new functionalities or modifications to the user interface, and then they can test and share the completed app via a link similar to a document, allowing immediate access for others within the organization. Moreover, it seamlessly integrates into the Microsoft 365 ecosystem, supports secure deployment strategies, and empowers administrators to manage the application using the same oversight tools utilized for other Microsoft 365 applications, ensuring a cohesive user experience. This innovative approach not only streamlines app development but also encourages collaboration and creativity within teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft 365 Copilot
No
Microsoft Clarity
Yes
Microsoft Copilot
Yes
Microsoft Copilot Studio
No
Microsoft Power Platform
No
Microsoft SharePoint
No
PayPal
Yes
Shopify
Yes
Stripe
Yes
Integrations
Microsoft 365
Yes
Microsoft 365 Copilot
Yes
Microsoft Clarity
No
Microsoft Copilot
No
Microsoft Copilot Studio
Yes
Microsoft Power Platform
Yes
Microsoft SharePoint
Yes
PayPal
No
Shopify
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
microsoft.com