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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.

Description

Copilot Cowork is an advanced feature within Microsoft 365 Copilot that focuses on turning AI-generated ideas into real actions across workplace applications. Instead of functioning only as a conversational assistant, the system is designed to execute tasks, coordinate workflows, and help users manage complex work processes. Users simply describe what they want to achieve, and Copilot Cowork transforms the request into a structured execution plan. Powered by Microsoft’s Work IQ technology, the system analyzes information from emails, meetings, files, and messages to understand context across the Microsoft 365 ecosystem. It can help organize schedules by reviewing Outlook calendars, identifying conflicts, and suggesting meeting adjustments to protect focus time. The tool can also generate meeting preparation materials such as presentations, briefing documents, and follow-up messages for teams. For research tasks, Copilot Cowork gathers information from internal files and external sources, organizing findings into structured reports and spreadsheets. The platform can even coordinate cross-team initiatives such as product launch planning by creating analysis documents, competitive comparisons, and project timelines. All actions remain visible and controllable, allowing users to review recommendations and approve updates before they are executed. Designed for enterprise environments, Copilot Cowork operates within Microsoft 365’s security, compliance, and governance framework to ensure safe and reliable task automation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Copilot Yes 
Microsoft 365 No 
Microsoft 365 Copilot No 
Microsoft Clarity Yes 
Microsoft Excel No 
Microsoft Outlook No 
Microsoft Teams No 
PayPal Yes 
Shopify Yes 
Snowflake CoWork No 
Stripe Yes 

Integrations

Microsoft Copilot Yes 
Microsoft 365 Yes 
Microsoft 365 Copilot Yes 
Microsoft Clarity No 
Microsoft Excel Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
PayPal No 
Shopify No 
Snowflake CoWork Yes 
Stripe No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com

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