Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrating a search solution for your organization can significantly enhance employee efficiency. Interestingly, Copernic’s Business Server Search offers a streamlined way to implement an advanced search capability that is both highly functional and cost-effective compared to other, more intricate search solutions. This means your IT department won’t face the burden of lengthy installation and setup processes. All that is required is to download the installation file for Windows and set up your desired file sources. You can create tailored indexes for specific teams and departments while ensuring that sensitive information and permissions are respected. Should you have any inquiries, the Copernic team is readily available to assist you. With Copernic’s sophisticated keyword mapping system, employees are empowered to uncover a variety of business-related information that may be hidden across shared servers, including text documents, multimedia files, emails, and cloud-based data. By leveraging this tool, organizations can optimize their information retrieval processes and foster a more productive work environment.

Description

Unlock the full capabilities of your content through a tailored support platform akin to ChatGPT. Korra transforms the customer support experience by utilizing sophisticated natural language processing to comprehend intricate inquiries, providing contextually relevant and precise answers derived solely from your proprietary content. Users can look forward to receiving accurate responses, complete with highlighted information or time stamps for easy reference. Discover a more intelligent, effective, and perpetually enhancing AI knowledge repository that adapts to the dynamic requirements of your organization. Setting up your automated, private AI knowledge base takes mere seconds. Korra accommodates all file formats, including video, and securely assimilates knowledge exclusively from the documents you provide. You can easily customize, brand, and deploy your AI chat support solution in no time. With three robust deployment options available, customers can engage with Korra from any device, at their convenience, and in their preferred manner. The platform also maintains a traditional knowledge base search interface, accessible through a dedicated support URL, ensuring a seamless user experience. This innovative approach not only streamlines support but also enhances customer satisfaction and engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Photoshop Yes 
AutoCAD Yes 
ChatGPT No 
Confluence No 
Dropbox No 
Enrich CRM Yes 
Google Drive No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Visio Yes 
Salesforce No 
Slack No 
YouTube No 
Zendesk No 

Integrations

Adobe Photoshop No 
AutoCAD No 
ChatGPT Yes 
Confluence Yes 
Dropbox Yes 
Enrich CRM No 
Google Drive Yes 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Visio No 
Salesforce Yes 
Slack Yes 
YouTube Yes 
Zendesk Yes 

Pricing Details

$600 per year
1 to 3 users
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Copernic Technologies

Founded

1996

Country

Canada

Website

copernic.com/en/server/

Vendor Details

Company Name

Korra

Country

Israel

Website

korra.ai/

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing Yes 
Text Analytics No 
eDiscovery No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Insight Engines

AI / Machine Learning No 
Augmented Analytics No 
Data Aggregation No 
Data Classification No 
Data Extraction No 
Data Source Connectors No 
Full Text Search No 
Intent Recognition No 
Multiple Data Sources No 
Search / Filter No 
Sentiment Analysis No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Visual Search

Barcode Recognition No 
Catalog Management No 
Customer Activity Tracking No 
Filtering No 
IP Protection No 
Image Tagging No 
Mobile App No 
Optical Character Recognition No 
Product Recommendations No 
Product Search No 
Reverse Image Search No 
Video Search No 

Alternatives

Alternatives

Crestadoro Reviews

Crestadoro

Brynner Industries