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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coolix stands out as the premier interactive video platform for native advertising and live video content, transforming how millions engage with video material and maximizing the value derived from existing footage. By incorporating playables, which allow users to test a game or app, we enhance performance by providing a more genuine experience that helps users better understand the app’s functionality, thereby significantly increasing the chances of downloads. This approach results in improved conversion rates, heightened engagement, and greater retention along with lifetime value (TLV). If your video features a product you wish to promote, why not include a Call to Action (CTA) directly linked to that product? You can seamlessly synchronize these elements with your video timeline, giving it a unique flair. In fact, making your video shoppable by utilizing customizable CTAs can boost conversions by up to five times, making it a powerful tool for your marketing strategy. Engaging viewers with interactive elements not only attracts attention but also drives them towards taking action.

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acqueon No 
Amazon Connect No 
Avaya Aura No 
Webex Contact Center No 

Integrations

Acqueon Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Webex Contact Center Yes 

Pricing Details

$120.00/year
Annually paid
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Coolix

Founded

2016

Country

Israel

Website

coolix.io

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Product Features

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture Yes 
Lead Database Integration No 
Lead Nurturing Yes 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading Yes 
Closed Captions No 
Mobile Screen Support Yes 
Privacy Options No 
Social Sharing Yes 
Video Looping Yes 
Video Streaming Yes 

Video Marketing

Analytics / Reporting Yes 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs Yes 
Lead Capture Yes 
Media Library No 
Multi-Platform Distribution Yes 
ROI Tracking Yes 
Social Sharing Yes 
Templates No 
Video Editing No 

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Alternatives

Alternatives

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