Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Convo is a collaborative work platform that transcends traditional messaging solutions; it not only facilitates quick exchanges but also integrates meaningful discussions surrounding work concepts and related documents. This platform adeptly merges asynchronous and synchronous communication, fostering a stronger team culture which, in turn, enhances overall team performance. By optimizing communication for on-site workers, Convo bridges the gap between various teams and promotes real-time collaboration. It also addresses the disconnect often experienced by non-desk teams, providing a comprehensive multi-channel communication solution that brings these groups together. Rather than reinventing existing processes, successful organizations leverage Convo to create intelligent and efficient workflows that automate routine tasks, saving valuable time each week while ensuring that essential procedures are consistently followed. By automating form-heavy, approval-driven processes across different departments, Convo empowers users from all areas of the business to manage their own workflows independently, eliminating the need for any coding skills. This innovative approach not only increases productivity but also allows organizations to adapt swiftly to changing needs and challenges.
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Business Chat
No
Bird
No
Box
Yes
CDK Global
No
Dropbox
Yes
Facebook Messenger
No
Gmail
Yes
Google Business Messages
No
Insocial
No
LINE
No
Integrations
Apple Business Chat
Yes
Bird
Yes
Box
No
CDK Global
Yes
Dropbox
No
Facebook Messenger
Yes
Gmail
No
Google Business Messages
Yes
Insocial
Yes
LINE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Convo
Founded
2012
Country
United States
Website
www.convo.com
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
No
Groups / Channels
Yes
Payments
Yes
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No