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Description
Introducing the ultimate qualitative research platform, Convo, which utilizes AI to moderate and analyze user feedback effectively. It combines the depth typically found in interviews with the scalability of surveys, allowing for a versatile research experience. Users can answer in their own language, ensuring their responses are authentic and easy to understand. Enjoy the flexibility of conducting numerous interviews at once without any cumbersome push-to-talk requirements, as Convo interacts with users in a conversational manner. Each time a response is collected, Convo automatically re-evaluates all existing data, ensuring that you always access the latest insights in real time. As a comprehensive qualitative user research solution, Convo simplifies the entire process from start to finish. With AI-generated questions, setting up a study takes mere minutes, and users can engage in asynchronous interviews via our unique voice AI interviewer. Additionally, our AI acts as an autopilot for analytics, highlighting the most critical feedback effortlessly. This innovative approach transforms the way qualitative research is conducted.
Description
Diaform serves as an AI-driven interviewer designed to enhance product feedback, merging the in-depth nature of a Zoom conversation with the broad reach of traditional surveys. Rather than subjecting all participants to the same rigid questionnaire, Diaform facilitates AI-guided dialogues that explore follow-up questions, delve into the reasoning behind responses, and transform superficial feedback into meaningful insights. You have the flexibility to establish initial questions, determine the extent of the AI's probing, and distribute a single link, ensuring that each participant experiences a unique journey tailored to their answers. The AI intelligently assesses which responses warrant further exploration and when to advance, ensuring that vague replies like “fine” or “ok” do not hinder the collection of rich, open-ended feedback. Participants can express themselves through voice or text, fostering longer, more genuine, and candid responses. Each interaction generates a comprehensive summary that includes sentiment analysis, confidence levels, key terms, memorable quotes, and emerging themes, enabling teams to take prompt action rather than sorting through responses manually. Diaform is specifically designed for customer-centric research initiatives where in-depth understanding is crucial, including areas such as churn analysis, onboarding experiences, post-purchase evaluations, concept validation, and interviews. Ultimately, this innovative tool empowers organizations to derive actionable insights efficiently and effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Zoom
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Convo
Country
United States
Website
getconvo.ai/
Vendor Details
Company Name
Diaform
Founded
2021
Country
Sweden
Website
diaform.io
