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Description
Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.
Description
Our innovative software, MyQuality, harnesses your data to generate comprehensive reports that meet your specific needs, uncover potential opportunities, and provide an objective assessment of outcomes. With all the essential information easily accessible, you can monitor the advancement of both teams and individuals in real-time. MyQuality oversees the entire quality assurance process, encompassing aspects like quality monitoring, coaching, calibration, and handling disputes, while presenting your data in highly customizable formats tailored to your organization’s requirements, enabling you to extract the data-driven insights you seek. You can access real-time information anytime, from any device that connects to the web. Experience unlimited user-customized reporting that aligns seamlessly with your forms. The platform allows for the effortless integration of external data sources, including customer satisfaction metrics, customer relationship management systems, rosters, and speech analytics. Additionally, the customizable interface accommodates every role within your company, ensuring that all team members benefit from its capabilities. With MyQuality, you can transform your data into actionable strategies that drive performance and improve outcomes.
API Access
Has API
API Access
Has API
Integrations
Acquisio
Google Analytics
Nekton.ai
Pricing Details
$4.00
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Convirza
Founded
2001
Country
United States
Website
www.convirza.com
Vendor Details
Company Name
JLodge
Country
United States
Website
jlodge.com/deeper-insights/my-quality/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording