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support

Description

Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.

Description

Ubico offers an advanced email solution designed to enhance the productivity of sales representatives by seamlessly integrating with existing systems like CRM and email platforms, utilizing machine learning to create standard email drafts and streamline repetitive tasks. By tapping into the vast potential of conversation data, Ubico effectively segments audiences and drafts emails on your behalf. With AI-driven workflows, you can automate routine emails that you typically handle manually. Our no-code platform not only increases lead conversion rates but also elevates your team's efficiency. It’s specifically tailored for growth teams that often find themselves spending excessive time crafting personalized messages for both new and existing clients. With a robust set of features, Ubico empowers users to establish innovative workflows for managing both inbound and outbound leads. Furthermore, it automates tedious lead management processes such as research, validation, outreach, segmentation, and personalization among others. The AI capabilities of Ubico integrate directly into your communication channels, including outreach, scheduling, and inbox, ensuring that your interactions with prospects are more targeted and meaningful. This transformative approach ultimately allows sales teams to focus on what truly matters—building relationships and closing deals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce

Integrations

Salesforce

Pricing Details

$99.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aumenta Global Services

Founded

2015

Country

India

Website

conversity.net

Vendor Details

Company Name

Ubico

Founded

2018

Country

Canada

Website

www.ubico.io

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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