Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.
Description
Generate and manage tickets and sales pipelines effortlessly through messengers, email, or SMS, allowing you to concentrate on your tasks rather than data entry. Tired of messaging yourself or saving screenshots? Our system guarantees that your "saved for later" items will be properly delivered. With the assistance of AI, we ensure that your inputs to CRMs and project management tools are precise and reliable. The AI comprehends your messages, categorizing them into deals, contact information, dates, and comments, and organizes them into the appropriate CRM fields. Enjoy a seamless "single-click" capture feature from anywhere, eliminating the need to switch between different tools. This not only enhances your productivity but also streamlines your workflow significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
ClickUp
No
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Notion
No
Slack
No
Telegram
No
Trello
No
Integrations
ClickUp
Yes
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Notion
Yes
Slack
Yes
Telegram
Yes
Trello
Yes
Pricing Details
$99.00/month/user
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aumenta Global Services
Founded
2015
Country
India
Website
conversity.net
Vendor Details
Company Name
Hints AI
Founded
2022
Country
United States
Website
hints.so/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes