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Average Ratings 0 Ratings
Description
Every retail establishment faces the challenge of losing sales, but how can you uncover the reasons behind this decline in your store? The answer lies in obtaining insights directly from genuine customers who can pinpoint the issues for you. This valuable information is gathered through observation, a method that is accessible to anyone. Our team of testing agents will explore your store, capturing their screens and narrating their experiences as they go. Say goodbye to uncertainty and isolated trials! Enhance your online store by utilizing data collected from actual users—discover the moments of frustration that lead to lost sales. While their candid feedback may be tough to hear, it offers invaluable insights. These real users will dissect your store and provide you with straightforward answers to your inquiries! You’ll see them experience confusion, frustration, or disorientation, which will highlight the critical points of friction in their purchasing journey. After their exploration, we’ll deliver the recorded video to you, allowing you to grasp their perspective fully. By identifying and addressing these obstacles, you can streamline the buying process, ultimately boosting your conversion rates and increasing profitability. Taking action based on this feedback not only improves the user experience but can significantly transform your bottom line.
Description
FullSession is a session replay, product analytics, and conversion optimization platform built to help teams understand why users struggle on websites and digital products. It gives businesses tools for watching real user journeys, analyzing funnels, viewing click, move, and scroll heatmaps, tracking errors, collecting feedback, and connecting insights to existing workflows. The platform’s Lift AI feature acts as an impact engine that identifies high-priority friction, explains the evidence behind each recommendation, and helps teams measure whether fixes improve outcomes. FullSession allows users to move from a funnel drop-off, alert, or error spike directly into the session replay that shows what happened. Product teams can use it to improve onboarding and adoption, growth teams can use it to increase conversion, and engineering teams can use it to reproduce issues faster. Heatmaps help teams understand attention patterns, weak CTAs, dead zones, and layout problems across desktop and mobile. Feedback widgets and surveys capture user comments in context, linking qualitative input to the actual session where the issue occurred. FullSession also includes privacy and security features such as data masking, blocked elements, access controls, and sensitive input protection at capture. By combining AI prioritization, session evidence, technical signals, and feedback, FullSession helps teams fix the issues that matter most.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Intercom
No
Jira
No
Model Context Protocol (MCP)
No
Segment
No
Shopify
No
Wix
No
WordPress
No
Integrations
Axis LMS
Yes
Intercom
Yes
Jira
Yes
Model Context Protocol (MCP)
Yes
Segment
Yes
Shopify
Yes
Wix
Yes
WordPress
Yes
Pricing Details
$10 per test
Free Trial
No
Free Version
No
Pricing Details
Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Conversion Crimes
Website
conversioncrimes.com
Vendor Details
Company Name
FullSession
Founded
2020
Country
United States
Website
www.fullsession.io
Product Features
Usability Testing
A/B Testing
No
Annotations
No
Audience Targeting
No
Heatmaps
No
Impression Testing
No
Mobile Testing
No
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
No
Reporting / Analytics
No
Surveys and Feeback
No
Video Recording / Transcription
No
Product Features
Heatmap
Behavioral Mapping
No
Dashboard
No
Dynamic Maps
No
Element Analytics
No
Embeddable Maps
No
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
No
Website Analytics
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No