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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every retail establishment faces the challenge of losing sales, but how can you uncover the reasons behind this decline in your store? The answer lies in obtaining insights directly from genuine customers who can pinpoint the issues for you. This valuable information is gathered through observation, a method that is accessible to anyone. Our team of testing agents will explore your store, capturing their screens and narrating their experiences as they go. Say goodbye to uncertainty and isolated trials! Enhance your online store by utilizing data collected from actual users—discover the moments of frustration that lead to lost sales. While their candid feedback may be tough to hear, it offers invaluable insights. These real users will dissect your store and provide you with straightforward answers to your inquiries! You’ll see them experience confusion, frustration, or disorientation, which will highlight the critical points of friction in their purchasing journey. After their exploration, we’ll deliver the recorded video to you, allowing you to grasp their perspective fully. By identifying and addressing these obstacles, you can streamline the buying process, ultimately boosting your conversion rates and increasing profitability. Taking action based on this feedback not only improves the user experience but can significantly transform your bottom line.

Description

We are a group of four friends dedicated to FeedBaxley, a tool designed to enable businesses to gain insights from their customers rather than operating without guidance. With FeedBaxley, you can start collecting user feedback in mere seconds. By simply adding a single line of code, you can access valuable data instantly. This line of code introduces a dynamic form that allows you to gather essential user research directly within your application. Teams focused on product development can make informed decisions thanks to the insights derived from user research. You don’t need any coding expertise to customize your surveys to align with your brand identity. Feedback can be viewed in real-time right within your Slack workspace, making it easy to stay updated. Integrating FeedBaxley is straightforward; just click a button to get started. After signing up, the first step is to create a new widget tailored to your needs. One of the exciting features you can customize for your widget is its "display type." While the default setting is a link, you also have the option to showcase it as a "Tab," allowing it to adhere to the side of the page, effectively resembling a tab. This flexibility enhances user engagement and ensures your feedback collection process is both effective and visually appealing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack No 

Integrations

Slack Yes 

Pricing Details

$10 per test
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Conversion Crimes

Website

conversioncrimes.com

Vendor Details

Company Name

FeedBaxley

Founded

2020

Country

United States

Website

feedbaxley.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Product Features

Alternatives

Alternatives