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Description
Conversica's conversational AI solutions empower revenue teams in enterprises to effectively attract, acquire, and nurture customers throughout their journey via Email, SMS, or Website Chat. In today's fast-paced environment, potential clients and existing customers anticipate swift responses to their inquiries, ideally within minutes rather than hours. Conversica's AI Assistants are designed to engage immediately upon receiving an inquiry, offering responses in mere seconds. This quick, personalized, and continuous engagement from an AI Assistant not only assists teams in uncovering additional revenue opportunities but also enhances workforce efficiency, enabling revenue teams to achieve peak performance at a significantly reduced cost. By fortifying the top of your sales funnel with nearly complete lead coverage and improved engagement rates, these solutions connect website visitors to information without delay, rapidly pre-qualify new leads, and boost registration for webinars and events. Furthermore, with advanced Conversational Marketing capabilities, your AI Assistant is equipped to guide the next best actions across various channels such as chat, email, and SMS, ensuring a seamless experience for both your team and customers alike. This holistic approach ultimately fosters stronger relationships and drives sustained growth for your business.
Description
Reduce tedious tasks by as much as 87%, allowing your service agents to tackle more complex customer issues and assist a greater number of clients each hour than previously possible. Decrease both initial response and resolution times while enhancing messaging support and website interaction. Divert customers from relying on phone and email support channels. Deliver rapid assistance, respond to frequently asked questions, and generate leads using a standalone chatbot. JennyBot operates directly within your live chat interface and successfully addresses over 80% of common inquiries, freeing up valuable time for your human agents. Streamline the purchasing process at scale and seize upselling opportunities with the added value of human support combined with the conversational automation of AI chatbots. Provide round-the-clock customer support with immediate responses and automated processes for tasks such as stock verification, delivery updates, and ticket generation. By automating customer requests, your team can reclaim up to 330 hours of work each month, enhancing overall efficiency and productivity. This not only improves service delivery but also contributes to a more satisfying customer experience.
API Access
Has API
API Access
Has API
Integrations
CSI
Club Automation
Crossbeam
Eloqua
GrowthLoop
HubSpot CRM
HubSpot Customer Platform
Marketo
OMI
Salesforce
Integrations
CSI
Club Automation
Crossbeam
Eloqua
GrowthLoop
HubSpot CRM
HubSpot Customer Platform
Marketo
OMI
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Conversica
Founded
2007
Country
United States
Website
www.conversica.com
Vendor Details
Company Name
GetJenny
Founded
2014
Country
Finland
Website
getjenny.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management