Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.
Description
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.
Our Services Include, But Are Not Limited To:
- Customer support (Front desk, Tier 1)
- Technical support (Tier 1-3)
- Social media customer service
- CX services
- AI-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
- Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.
API Access
Has API
API Access
Has API
Integrations
Zoho Assist
Pricing Details
$209 per month
Free Trial
Free Version
Pricing Details
$1000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Conversational
Country
United States
Website
conversational.com
Vendor Details
Company Name
SupportYourApp
Founded
2010
Country
United States
Website
supportyourapp.com/