Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.
Description
Sound Telecom offers tailored answering services delivered by friendly and knowledgeable agents based in the US, ensuring that every call is handled with professionalism and precision. For any business needing live answering solutions, we can create a custom program designed to meet your customers' expectations for prompt service and exceptional care, available around the clock. Our innovative call center solutions are crafted to achieve outstanding results. Exceptional customer support should be the outcome of every interaction and transaction. A smooth integration process is essential for effective call center outsourcing, allowing your customers to feel as though they are speaking directly to your team. By embracing your organizational culture and practices, Sound Telecom provides support that is distinctively aligned with your business identity. Additionally, you will benefit from a close and personal partnership with a company dedicated to excellence in service. With Sound Telecom, your clients will experience support that reflects the values and standards you uphold.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$209 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Conversational
Country
United States
Website
conversational.com
Vendor Details
Company Name
Sound Telecom
Founded
1986
Country
United States
Website
www.sound-tele.com/answering-services/