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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Convermax's search engine is adept at interpreting queries, such as recognizing 'cotton' as a material, 't-shirt' as a category, and 'under $50' as a price constraint in the phrase "cotton t-shirt under $50." In a similar vein, it identifies '52"' in the query "52" lcd" as the size specification for a television, and it can also recognize the alternative phrasing "52 inch lcd," providing identical results. Furthermore, with Convermax, an autocomplete suggestion bar appears in the search interface, delivering immediate recommendations to users based on their input. These suggested queries, products, and categories are all derived from your store's unique data and search history. As the autocomplete function aggregates more search information, it becomes increasingly intuitive and relevant, enabling customers to locate products more quickly and effortlessly. Additionally, the filter panel can dynamically show or conceal various sections based on the chosen category or other specified criteria, allowing for a customizable shopping experience. This adaptability helps ensure that the layout aligns with what is most logical for particular product categories, enhancing user satisfaction.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Affirm Yes 
AmeriCommerce Yes 
BigCommerce Yes 
Genesys Cloud CX No 
Judge.me Yes 
Magento Yes 
NTT Cloud Communications No 
NiCE Workforce Management (WFM) No 
OpenCart Yes 
PrestaShop Yes 
Salesforce No 
Shift4 Yes 
Shopify Yes 
Stamped Yes 
TCS BaNCS No 
WooCommerce Yes 
Zendesk No 

Integrations

Affirm No 
AmeriCommerce No 
BigCommerce No 
Genesys Cloud CX Yes 
Judge.me No 
Magento No 
NTT Cloud Communications Yes 
NiCE Workforce Management (WFM) Yes 
OpenCart No 
PrestaShop No 
Salesforce Yes 
Shift4 No 
Shopify No 
Stamped No 
TCS BaNCS Yes 
WooCommerce No 
Zendesk Yes 

Pricing Details

$250 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Convermax

Founded

2011

Country

United States

Website

convermax.com

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

Alternatives

Alternatives