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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

Description

Utilize established best practices from top organizations and communities that can be easily tailored without any coding required; it functions independently or integrates seamlessly with CRM systems and has the capability to connect with any platform. Empower your sales and marketing teams with engaging value propositions, playbooks, and calculators that are visually appealing, user-friendly, customer-oriented, and integrated within the CRM. This is made feasible by equipping product management and marketing teams with a collaborative engine that allows them to create, receive feedback, and publish their projects in real time. There is increasing pressure to communicate and demonstrate ROI for critical deals while facing tight timelines that hinder the development of comprehensive business cases. Additionally, the demand to generate leads that recognize potential ROI and successfully convert into deals persists, all while operating with constrained resources. Ultimately, these challenges highlight the importance of efficient tools and strategies to navigate the complexities of sales and marketing effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Capgemini

Country

Switzerland

Website

www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/

Vendor Details

Company Name

Valkre

Founded

2010

Country

United States

Website

valkre.com

Product Features

Product Features

MRM

Activity Planning No 
Analytics / ROI Tracking No 
Approval Workflow No 
Brand Management No 
Budgeting & Forecasting No 
Content Management No 
Digital Asset Management No 
Expense Management No 
Marketing Calendar No 
Strategic Planning No 

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