Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We help both our clients and ourselves transform digital concepts from the ground up. Essentially, we create, develop, and manage our own digital offerings while also guiding startup founders and established companies in doing the same. Introducing Convas, an innovative solution for managing customer feedback. Convas serves as a centralized feedback platform tailored for SaaS businesses, allowing them to collect suggestions and feature requests efficiently. By understanding customer needs, companies can develop the right products, leading to improved offerings and increased customer satisfaction. This tool is ideal for SaaS providers and startups alike, offering insights into what truly matters to customers and ensuring they remain informed throughout the process. With a comprehensive suite of features, Convas addresses the common challenge of tracking customer feedback and maintaining communication about product development. Our platform helps you collect and streamline all customer insights in one location, while also enabling you to keep your customers updated on your progress with automated notifications, ensuring they never miss a beat in the development journey.
Description
Collecting, evaluating, and acting upon customer feedback can be quite challenging, especially when it's done manually and on a case-by-case basis. Feedback often pours in from various customer support channels, but without proper consolidation, it gets buried and forgotten. The process of extracting feedback from multiple platforms is not only tedious but also complicated by the different formats used across these tools. It's time to move away from that endless spreadsheet that nobody ever looks at. The manual tagging of feedback takes up valuable time and creates documents that are difficult to interpret, leading to disinterest in the insights provided. By focusing solely on what your customers truly desire, you can significantly boost retention, with an increase of just 5% potentially translating to profit growth of 25% to 95%. Pliik offers a seamless integration with your customer communication platforms, automatically categorizing, storing, and organizing feedback for you. Connect effortlessly with the feedback tools your team prefers, highlight the most pressing topics, and disseminate your insights throughout the team effectively. Staying informed about your feedback has never been easier, and with Pliik, you can ensure that your customer's voice is always prioritized.
API Access
Has API
No
API Access
Has API
No
Integrations
Appbot
No
GitHub
No
Gmail
No
Google Docs
No
Google Forms
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
PayPal
No
Integrations
Appbot
Yes
GitHub
Yes
Gmail
Yes
Google Docs
Yes
Google Forms
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
PayPal
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Basecanvas
Founded
2017
Country
Sweden
Website
basecanvas.com
Vendor Details
Company Name
pliik
Founded
2019
Country
Switzerland
Website
pliik.dev
Product Features
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No