Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide licensing for HVAC and engineering applications tailored for mobile devices running on Apple iOS and Android, making field calculations straightforward regardless of your location. Additionally, we develop bespoke versions of our applications for companies like Mitsubishi Electric and Ingersoll-Rand, offering specialized solutions for the installation, selection, and management of HVAC systems. At Carmel Software, our mission is to simplify intricate tasks, enhancing efficiency and precision for professionals within the HVAC, engineering, and energy sectors. Our suite of HVAC applications, including HVAC ResLoad-J and HVAC Equipment Locator, empowers users to perform complex calculations and manage comprehensive records directly from their mobile phones and tablets while in the field. Users can easily track, share, and customize maintenance data and nameplate information for HVAC and building equipment, seamlessly integrating this functionality across various devices both in the field and at the office. This makes our apps an ideal choice for HVAC technicians and building maintenance supervisors looking to streamline their workflows. By leveraging our technology, professionals can significantly improve their operational effectiveness and response times.
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Carmel Software
Website
carmelsoft.com
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
No
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No