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Description
Continuum CRM is equipped to manage intricate fee and deposit arrangements, create merged documents for contracts and agreements, and offer shared calendars, all while featuring a dynamic workflow engine that efficiently guides potential clients through extended sales processes. Its inventory management tool meticulously tracks the journey of each residence, from the time of move-in to move-out, providing organizations with valuable insights into occupancy rates, turnover statistics, and overall marketability. Additionally, Continuum CRM incorporates an email marketing system that allows users to monitor and oversee their various email campaigns with ease. The scheduling feature enhances the efficiency of marketing automation efforts. Tailored to fit unique sales methodologies, our customizable workflow engine comes with pre-established procedures for residential and assisted living, inventory oversight, referral networks, event coordination, and advertising strategies. Furthermore, Continuum's referral network feature provides professionals with valuable insights into their most effective referral sources, enabling them to enhance their marketing strategies and overall management. This comprehensive approach ensures that every aspect of client relations and marketing is streamlined for optimal performance.
Description
For three decades, we have been instrumental in assisting care providers in achieving improved outcomes, and in the current evolving landscape of the industry, our expertise is more crucial than ever. As the largest technology provider in the post-acute care sector in the nation, we take pride in being the sole electronic health record (EHR) provider that emphasizes the entire continuum of care. Inspire, previously known as Directions, is an annual conference hosted by MatrixCare that unites our customers, industry specialists, and partners from the diverse care settings we support to promote dialogue, collaboration, and innovation. Many home-based care providers operate remotely, encountering daily obstacles in effectively communicating and collaborating with essential stakeholders both within and outside their organizations. The additional challenges posed by extensive paperwork and the pursuit of necessary signatures can significantly hinder the continuity of care and diminish the quality of care experiences, particularly amidst the current labor shortages and heightened workloads faced by the industry. Ultimately, it is essential for us to continue finding solutions that address these challenges, ensuring all care providers can deliver the best possible outcomes for those they serve.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aline
No
Carefeed
No
CrandallMenus
No
Flax
No
FrameworkLTC
No
Go Icon
No
Google Workspace
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intelligent Pharmacy Software
No
Integrations
Aline
Yes
Carefeed
Yes
CrandallMenus
Yes
Flax
Yes
FrameworkLTC
Yes
Go Icon
Yes
Google Workspace
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intelligent Pharmacy Software
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$35 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Continuum CRM
Country
United States
Website
www.continuumcrm.com
Vendor Details
Company Name
MatrixCare
Website
www.matrixcare.com
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Assisted Living
Admissions Management
Yes
Billing & Invoicing
Yes
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
Yes
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
Yes
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
Yes
Home Care
Billing & Invoicing
No
Care Plan Management
No
Caregiver Management
No
Client Management
No
Field Communication
No
Insurance Management
No
Payroll Management
No
Scheduling
No
Visit Verification
No
Home Health Care
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Employee Tracking
No
Medication Database
No
Patient Intake
No
Scheduling
No
Time / Task Reporting
No
