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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Description

Easily bring in your product catalog and assets from your storefront with just a few clicks. Within minutes, you can begin utilizing OpsNinja! The platform organizes all product assets, including artwork and UPC codes, making it simple to manage inspection bookings. This eliminates the hassle of back-and-forth emails and potential miscommunications with your inspection team. You can monitor all inspections in one centralized location to keep track of their status, access reports, and communicate with your dedicated OpsNinja quality team. Additionally, you can consolidate all your purchase orders in one area, track their progress, and automatically follow up with suppliers to stay informed about production timelines. With OpsNinja, your operational efficiency will reach new heights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
Amazon
EasyPost
Ecomtent
Getida
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify

Integrations

Acumatica Cloud ERP
Amazon
EasyPost
Ecomtent
Getida
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Vendor Details

Company Name

OpsNinja

Founded

2022

Country

United States

Website

www.opsninja.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Alternatives

Alternatives

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