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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Contextual AI Platform is a powerful enterprise solution for building trusted AI agents and workflows in days instead of months. It leverages advanced context engineering to enable AI systems to reason accurately over large, complex enterprise knowledge bases. Using Agent Composer, teams can quickly create agents through prompt-based builders, drag-and-drop editors, or customizable templates tailored to technical use cases. The platform supports continuous ingestion of data from diverse sources, including documents, databases, APIs, and multimodal content. Contextual AI ensures production-grade reliability with features like traceable reasoning, groundedness scoring, and user feedback loops. Enterprise-ready security, compliance, and role-based access controls are built in from the ground up. Flexible deployment options allow organizations to choose SaaS, dedicated cloud, or private VPC environments. With powerful APIs and SDK integrations, Contextual AI fits seamlessly into existing development lifecycles. The result is faster delivery, lower operational costs, and AI agents users can trust. Contextual AI turns enterprise data into a true competitive advantage.

Description

ServiceNow's AI Agents are self-sufficient systems integrated into the Now Platform, aimed at executing repetitive tasks that were once managed by human workers. These agents engage with their surroundings to gather information, make informed decisions, and carry out tasks, leading to improved efficiency over time. By utilizing specialized large language models along with a powerful reasoning engine, they gain a comprehensive understanding of various business contexts, which fosters ongoing enhancements in performance. Functioning natively across diverse workflows and data platforms, AI Agents promote complete automation, thereby increasing team productivity by coordinating workflows, integrations, and actions within the organization. Companies have the option to implement pre-existing AI agents or create personalized ones to meet their unique requirements, all while operating smoothly on the Now Platform. This seamless integration not only streamlines processes but also enables employees to devote their attention to more strategic initiatives by relieving them of mundane tasks, ultimately driving innovation and growth within the organization. As a result, the implementation of AI Agents represents a significant step towards transforming workplace efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CLogic No 
Grounded Language Model (GLM) Yes 
RenderDraw No 
RenderDraw Journeys No 
ServiceNow No 
Sprinklr No 
Tines 3B No 
Weaviate Yes 

Integrations

3CLogic Yes 
Grounded Language Model (GLM) No 
RenderDraw Yes 
RenderDraw Journeys Yes 
ServiceNow Yes 
Sprinklr Yes 
Tines 3B Yes 
Weaviate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Contextual AI

Founded

2023

Country

United States

Website

contextual.ai/

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/ai-agents.html

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Alternatives

Alternatives