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Description
All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.
Description
iTrak Incident Reporting and Risk Management offers a robust and secure platform tailored for security, surveillance, and risk management teams. Designed to serve multiple departments and properties, iTrak stands out as an exceptional solution for Security and Surveillance professionals. With its ability to provide rapid and precise analysis, accompanied by detailed graphs and statistics, it effectively identifies liabilities while managing losses and insurance expenses. In contrast to other options on the market, iTrak features a fully integrated system that allows various transactions and tasks to be efficiently managed from a single desktop interface, significantly improving operational efficiency and overall effectiveness. This streamlined approach not only enhances productivity but also fosters better collaboration among different teams within an organization.
API Access
Has API
API Access
Has API
Integrations
Omnigo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Contextine Solutions
Country
India
Website
contextine.com/case-management-2/
Vendor Details
Company Name
Omnigo
Founded
2017
Country
United States
Website
www.omnigo.com/product/itrak
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment