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Average Ratings 6 Ratings

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ease
features
design
support

Description

All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.

Description

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Microsoft Azure
Microsoft Entra ID

Integrations

Active Directory
Microsoft Azure
Microsoft Entra ID

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Contextine Solutions

Country

India

Website

contextine.com/case-management-2/

Vendor Details

Company Name

Incident Tracker

Founded

2003

Country

United States

Website

www.incident-tracker.com

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Product Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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