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features
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Description

User-Generated Content (UGC) Contests are dynamic promotional tools that allow brands to foster exceptional levels of customer interaction. By encouraging participants to unleash their creativity through photos, videos, audio, or text submissions, these contests create multiple opportunities for customers to engage with your offerings. Contest Factory pioneered the concept of online voting for UGC contests and possesses several patents in this field. Today, UGC Contests are offered as a tailored solution, complete with features like mobile optimization, social sharing capabilities, and advanced Viral DNA® analytics. The thrill of winning attracts everyone, making Sweepstakes a traditional and straightforward method to reach new customers while also rewarding loyal supporters. With Contest Factory’s bespoke Sweepstakes platform, you can generate excitement, gather extensive prospect data, and reignite interest among your existing customer base. Overall, Sweepstakes deliver a comprehensive advantage for businesses looking to enhance their marketing efforts.

Description

Elevate your customer engagement strategy with an innovative omni-channel marketing solution that goes beyond the ordinary. With TouchpointMX, you can not only delight your customers but also assess the effectiveness of your campaigns and boost your revenue. Transform occasional buyers into dedicated brand advocates while optimizing your return on investment. Merge the adaptability of personalized emails with advanced automated segmentation to create targeted communication. Move away from standard monthly newsletters and adopt dynamic, sophisticated messaging that reduces the sales cycle, enhances customer loyalty, and fosters repeat purchasing behavior through TouchpointMX. Furthermore, extend your reach directly to customers via SMS, ensuring your content is readily accessible. The platform also offers customizable surveys, including NPS collection and multi-choice questionnaires, designed to gather essential feedback tailored to your specific needs, thus enabling you to enhance both your business performance and customer experience significantly. By leveraging these tools, you can not only meet the expectations of your clients but also exceed them, paving the way for sustained growth and success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ContestFactory

Website

contestfactory.com

Vendor Details

Company Name

Touchpoint Group

Founded

2001

Country

New Zealand

Website

www.touchpointmx.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring Yes 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives