Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Our distinguished group of writers brings a diverse array of professional experiences, enabling us to generate specialized content across virtually all sectors. This talented team possesses a deep understanding of content marketing intricacies, recognizing that the right tone and style can transform an article into a captivating and informative piece. We utilize a straightforward price-per-word model that offers excellent value tailored to the evolving requirements of small businesses and entrepreneurs. Each article we produce undergoes thorough proofreading, editing, and SEO optimization by our skilled copy editors, ensuring high-quality results. We are committed to surpassing our clients' expectations, and in the rare event that we fall short, we are more than willing to issue a full refund. Your content project will be overseen by a dedicated account manager, streamlining communication and project management. By leveraging our proven processes for your briefs, we can ensure timely delivery of exceptional content. Additionally, enhance your eCommerce product descriptions with persuasive and keyword-rich sales copy that drives conversions and boosts your online presence. With our expertise, your content will not only inform but also engage and convert potential customers effectively.
Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
No
Alhena
No
Assembled
No
Attentive
No
Boostopia
No
Canopy
No
Echo AI
No
Endear
No
Flip
No
Guru
No
Integrations
5X
Yes
Alhena
Yes
Assembled
Yes
Attentive
Yes
Boostopia
Yes
Canopy
Yes
Echo AI
Yes
Endear
Yes
Flip
Yes
Guru
Yes
Pricing Details
$0.10 per word
Free Trial
No
Free Version
No
Pricing Details
Contact Gladly for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Contentellect
Founded
2016
Country
United Kingdom
Website
www.contentellect.com
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes