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Average Ratings 0 Ratings

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Description

Our distinguished group of writers brings a diverse array of professional experiences, enabling us to generate specialized content across virtually all sectors. This talented team possesses a deep understanding of content marketing intricacies, recognizing that the right tone and style can transform an article into a captivating and informative piece. We utilize a straightforward price-per-word model that offers excellent value tailored to the evolving requirements of small businesses and entrepreneurs. Each article we produce undergoes thorough proofreading, editing, and SEO optimization by our skilled copy editors, ensuring high-quality results. We are committed to surpassing our clients' expectations, and in the rare event that we fall short, we are more than willing to issue a full refund. Your content project will be overseen by a dedicated account manager, streamlining communication and project management. By leveraging our proven processes for your briefs, we can ensure timely delivery of exceptional content. Additionally, enhance your eCommerce product descriptions with persuasive and keyword-rich sales copy that drives conversions and boosts your online presence. With our expertise, your content will not only inform but also engage and convert potential customers effectively.

Description

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Alhena No 
Assembled No 
Attentive No 
Boostopia No 
Canopy No 
Echo AI No 
Endear No 
Flip No 
Guru No 
Kindo No 
OmniPanel No 
Pandium No 
Refold No 
ReturnPro No 
Shopify No 
Thankful No 
Truto No 
Tymeline No 
Workers by Delos No 

Integrations

5X Yes 
Alhena Yes 
Assembled Yes 
Attentive Yes 
Boostopia Yes 
Canopy Yes 
Echo AI Yes 
Endear Yes 
Flip Yes 
Guru Yes 
Kindo Yes 
OmniPanel Yes 
Pandium Yes 
Refold Yes 
ReturnPro Yes 
Shopify Yes 
Thankful Yes 
Truto Yes 
Tymeline Yes 
Workers by Delos Yes 

Pricing Details

$0.10 per word
Free Trial No 
Free Version No 

Pricing Details

Contact Gladly for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Contentellect

Founded

2016

Country

United Kingdom

Website

www.contentellect.com

Vendor Details

Company Name

Gladly

Founded

2014

Country

United States

Website

www.gladly.ai/get-started/

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Alternatives

Alternatives

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