Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take command of your contacts using the Contact Boss CRM Database Manager, a user-friendly yet robust tool designed to help you monitor and manage the individuals who influence your organization. With Contact Boss, you gain control through advanced search capabilities, detailed reporting, extensive auditing options, and security measures that ensure your business operates efficiently. Our features are designed to assist you in constructing, searching, and preserving the integrity of your CRM database effectively. The pricing for Contact Boss is both simple and transparent, allowing you to oversee your contacts database without hidden fees. Explore our functionalities and discover how to seamlessly access your contacts database with ease. Contact Boss consolidates various types of contact information within a single, easily searchable database. Not only is Contact Boss straightforward to learn and navigate, but we also provide exceptional customer support. Subscriptions for Contact Boss begin at just CAD $8.33 monthly when billed annually, making it an accessible choice for organizations of all sizes. You'll find that using Contact Boss significantly enhances your ability to manage your contacts efficiently.
Description
eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Constant Contact
Yes
Gmail
Yes
Mailchimp
Yes
Microsoft Outlook
Yes
iContact
Yes
Integrations
Axis LMS
No
Constant Contact
No
Gmail
No
Mailchimp
No
Microsoft Outlook
No
iContact
No
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Contact Boss
Founded
2017
Country
Canada
Website
contactboss.com
Vendor Details
Company Name
SkyCreek
Founded
2003
Country
United States
Website
www.skycreek.com/products/econtact/
Product Features
Contact Management
Activity Management
Yes
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
Yes
Group Management
Yes
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
Yes
Segmentation
No
Shared Contacts
Yes
Social Media Integration
No
Product Features
Contact Management
Activity Management
No
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
Yes
Group Management
No
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No