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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Take command of your contacts using the Contact Boss CRM Database Manager, a user-friendly yet robust tool designed to help you monitor and manage the individuals who influence your organization. With Contact Boss, you gain control through advanced search capabilities, detailed reporting, extensive auditing options, and security measures that ensure your business operates efficiently. Our features are designed to assist you in constructing, searching, and preserving the integrity of your CRM database effectively. The pricing for Contact Boss is both simple and transparent, allowing you to oversee your contacts database without hidden fees. Explore our functionalities and discover how to seamlessly access your contacts database with ease. Contact Boss consolidates various types of contact information within a single, easily searchable database. Not only is Contact Boss straightforward to learn and navigate, but we also provide exceptional customer support. Subscriptions for Contact Boss begin at just CAD $8.33 monthly when billed annually, making it an accessible choice for organizations of all sizes. You'll find that using Contact Boss significantly enhances your ability to manage your contacts efficiently.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Constant Contact Yes 
Gmail Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
iContact Yes 

Integrations

Axis LMS No 
Constant Contact No 
Gmail No 
Mailchimp No 
Microsoft Outlook No 
iContact No 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Contact Boss

Founded

2017

Country

Canada

Website

contactboss.com

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter Yes 
Segmentation No 
Shared Contacts Yes 
Social Media Integration No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Contact Management

Activity Management No 
Appointment Management No 
Contact Database Yes 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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