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Average Ratings 0 Ratings

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features
design
support

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Description

Starting in 2003, we have focused our efforts on creating an advanced platform that connects consumers with their financial institutions, including banks and creditors, facilitating communication across numerous subjects. By simply pressing a button, consumers have the ability to inquire about information, address concerns, or negotiate improved rates directly with their banks or creditors, streamlining the entire process. This innovative approach empowers users to take control of their financial interactions with ease and efficiency.

Description

Protect your brand's integrity and foster customer loyalty through swift and secure payment processes for refunds and payouts. Conventional methods for issuing refunds, like paper checks, can be cumbersome and slow, hindering the prompt resolution of customer concerns. According to a recent Emplifi study, more than 80% of customers are likely to leave a brand after just two negative experiences, underscoring the importance of efficient business-to-consumer payment systems. Timely and effortless refunds, reimbursements, and other financial transactions are crucial for sustaining customer satisfaction and preserving your brand's image. Latitude offers an advanced software solution intended to streamline intricate refund processes, corporate distributions, reimbursements, and various payouts. Our cutting-edge full-service workflow solution simplifies the entire B2C payments landscape, effectively removing manual bottlenecks. By enhancing the speed of the refund process, it not only improves customer experience but also provides substantial cost benefits for your business. Thus, adopting a modern payment solution is an essential strategy for any brand aiming to thrive in a competitive market.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Mastercard Payment Gateway Services No 
MoneyGram No 
The Bancorp No 
Visa Click to Pay No 

Integrations

Mastercard Payment Gateway Services Yes 
MoneyGram Yes 
The Bancorp Yes 
Visa Click to Pay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ConsumerDirect

Founded

2003

Country

United States

Website

www.consumerdirect.com

Vendor Details

Company Name

Brightwell

Founded

2001

Country

United States

Website

www.brightwell.com/latitude

Product Features

Product Features

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