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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover a cost-effective enterprise phone system tailored for small businesses. Our VoIP phone system caters to enterprises of any size, providing hosted PBX services from CIS that include Unlimited Calling throughout the Continental USA and Canada. Combine your Phone System with Voice Services for a singular, affordable package. Experience the benefits of having one vendor for a comprehensive telecom solution that not only saves you money but also enhances productivity. Through our conversations with numerous SMB owners, we've recognized a common misconception: many businesses assume that a call center requires a large setup with numerous agents handling customer inquiries. This perspective is outdated! In today's world, especially in light of Covid-19's impact, businesses should adopt call center solutions that accommodate the growing trend of remote work. Embracing this modern approach can significantly improve customer engagement and operational efficiency.

Description

MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brave Browser Yes 
Clobba No 
DVSAnalytics No 
Daisee No 
Gong No 
Google Chrome Yes 
Horizon Hosted Phone System No 
MercuryTel No 
Microsoft Edge Yes 
Microsoft Exchange No 
Mitel Teamwork No 
Mozilla Firefox Yes 
OfficeWatch Call Reporting No 
Outdoo AI No 
SIP.US No 
Servme No 
Soft-ex No 
Xinix No 

Integrations

Brave Browser No 
Clobba Yes 
DVSAnalytics Yes 
Daisee Yes 
Gong Yes 
Google Chrome No 
Horizon Hosted Phone System Yes 
MercuryTel Yes 
Microsoft Edge No 
Microsoft Exchange Yes 
Mitel Teamwork Yes 
Mozilla Firefox No 
OfficeWatch Call Reporting Yes 
Outdoo AI Yes 
SIP.US Yes 
Servme Yes 
Soft-ex Yes 
Xinix Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Consumer Information Solutions

Founded

2020

Country

United States

Website

consumerinformationsolutions.com/why-cis

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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