Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Onboard’s platform is a specialized technology solution for managing amenities, specifically designed to centralize and automate the entire lifecycle of bulk internet and connectivity initiatives across real estate portfolios. By integrating previously disconnected processes into one cohesive system, it effectively manages enrollment, coordinates providers, supports residents, ensures compliance, and tracks revenue on a large scale. This unified approach allows property owners and operators to gain real-time visibility into telecom contracts, enabling them to spot areas for enhancing net operating income (NOI) and overall operational efficiency. With its automated marketing resources, tailored resident landing pages, and self-service portals, the platform fosters program engagement while alleviating administrative burdens. Additionally, it simplifies the onboarding process for residents by overseeing amenity agreements and providing straightforward service activation instructions, all the while maintaining diligent oversight of provider relationships and compliance standards. Furthermore, this comprehensive system empowers property managers to enhance the resident experience while optimizing their operational workflows.
Description
Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system.
Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.
API Access
Has API
No
API Access
Has API
No
Integrations
Buildium
No
Entrata
Yes
Ezidebit
No
Frontier UCaaS
Yes
GoCardless
No
ResMan
Yes
Spectrum
Yes
Square Payments
No
Stripe
No
Xero
No
Integrations
Buildium
Yes
Entrata
No
Ezidebit
Yes
Frontier UCaaS
No
GoCardless
Yes
ResMan
No
Spectrum
No
Square Payments
Yes
Stripe
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Onboard RS
Founded
2017
Country
United States
Website
letsonboard.com/our-platform/
Vendor Details
Company Name
Utilmate
Founded
2018
Country
New Zealand
Website
www.utilmate.com
Product Features
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes