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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Onboard’s platform is a specialized technology solution for managing amenities, specifically designed to centralize and automate the entire lifecycle of bulk internet and connectivity initiatives across real estate portfolios. By integrating previously disconnected processes into one cohesive system, it effectively manages enrollment, coordinates providers, supports residents, ensures compliance, and tracks revenue on a large scale. This unified approach allows property owners and operators to gain real-time visibility into telecom contracts, enabling them to spot areas for enhancing net operating income (NOI) and overall operational efficiency. With its automated marketing resources, tailored resident landing pages, and self-service portals, the platform fosters program engagement while alleviating administrative burdens. Additionally, it simplifies the onboarding process for residents by overseeing amenity agreements and providing straightforward service activation instructions, all the while maintaining diligent oversight of provider relationships and compliance standards. Furthermore, this comprehensive system empowers property managers to enhance the resident experience while optimizing their operational workflows.

Description

Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager No 
Entrata Yes 
Frontier UCaaS Yes 
Maestro No 
Propertyware No 
Rentvine No 
ResMan Yes 
Spectrum Yes 
Yardi EHR Yes 

Integrations

AppFolio Property Manager Yes 
Entrata No 
Frontier UCaaS No 
Maestro Yes 
Propertyware Yes 
Rentvine Yes 
ResMan No 
Spectrum No 
Yardi EHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Onboard RS

Founded

2017

Country

United States

Website

letsonboard.com/our-platform/

Vendor Details

Company Name

Second Nature

Founded

2012

Country

United States

Website

www.secondnature.com

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Product Features

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