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Average Ratings 1 Rating

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Description

Onboard’s platform is a specialized technology solution for managing amenities, specifically designed to centralize and automate the entire lifecycle of bulk internet and connectivity initiatives across real estate portfolios. By integrating previously disconnected processes into one cohesive system, it effectively manages enrollment, coordinates providers, supports residents, ensures compliance, and tracks revenue on a large scale. This unified approach allows property owners and operators to gain real-time visibility into telecom contracts, enabling them to spot areas for enhancing net operating income (NOI) and overall operational efficiency. With its automated marketing resources, tailored resident landing pages, and self-service portals, the platform fosters program engagement while alleviating administrative burdens. Additionally, it simplifies the onboarding process for residents by overseeing amenity agreements and providing straightforward service activation instructions, all the while maintaining diligent oversight of provider relationships and compliance standards. Furthermore, this comprehensive system empowers property managers to enhance the resident experience while optimizing their operational workflows.

Description

Latchel streamlines your maintenance inquiries and connects residents with professionals for services like house cleaning, furniture assembly, and emergency assistance. As a unique platform, Latchel merges revenue-enhancing resident amenities with maintenance software, enabling property managers to provide exceptional customer support. By acting as your primary communications team, Latchel helps safeguard your valuable time. This innovative service delights residents with a blend of lifestyle and financial benefits, maintaining an impressive average rating of 4.8 out of 5 stars for resident satisfaction. For the first time, property managers can boost their income through an unparalleled resident amenity while simultaneously enhancing their maintenance offerings within a single platform. Additionally, the platform ensures that 5-star resident reviews are automatically shared across your online profiles, giving your marketing efforts a significant lift. With Latchel's communication team serving as your dedicated customer service center, you can focus on what truly matters. This comprehensive approach not only improves resident engagement but also elevates the overall standard of property management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Entrata Yes 
Frontier UCaaS Yes 
Gmail No 
Google Calendar No 
Rent Manager No 
RentRedi No 
ResMan Yes 
Spectrum Yes 
Yardi EHR Yes 

Integrations

Entrata No 
Frontier UCaaS No 
Gmail Yes 
Google Calendar Yes 
Rent Manager Yes 
RentRedi Yes 
ResMan No 
Spectrum No 
Yardi EHR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Onboard RS

Founded

2017

Country

United States

Website

letsonboard.com/our-platform/

Vendor Details

Company Name

Latchel

Country

United States

Website

latchel.com

Product Features

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Alternatives

Alternatives

ResidentPrints Reviews

ResidentPrints

ResidentPrints, LLC