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support

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Description

VALUABLE INFORMATION As you ask for their permissions, protect customers' personal information as an asset Analysing permitted data can help you gain deeper customer insight Increase the value exchange between your company and your customers MANAGE & ENRICH CUSTOMER LINKS Transparency of personal data can improve trust Customers can manage their permission changes online. You can retain customer permissions by offering granular consent options REGULATORY COMPLIANCE All customer touch points can be recorded in one central platform. Take control of the 6 legal bases as defined by GDPR Capture the privacy policy in effect at the date permission was granted Provide an immutable audit trail SALESFORCE Clouds that enable sales, marketing, service, and financial services Work with leads and contacts in Tasks & Cases Snap-ins allow you to access permissions data across all customer touch points Standard web-to-lead functionality without the need for bespoke solutions Aligned with GDPR articles

Description

SAP's Enterprise Consent and Preference Management empowers businesses to cultivate customer relationships grounded in transparency and control by utilizing effective consent and preference management tools. By implementing SAP's robust solutions, companies can earn their customers' trust, providing the level of transparency and control over personal data that modern consumers expect. This approach not only fosters trust but also ensures compliance with various regional data protection regulations, including GDPR, CCPA, and LGPD. Through SAP's platform, organizations can efficiently oversee customer consent, preference settings, and data management from a single, centralized source. The system allows for the clear presentation of consent requests related to terms of service, e-privacy policies, cookie usage, and marketing communication preferences. In addition, it enables the collection, storage, and tracking of consent and preferences within a centralized repository that adheres to regional guidelines, offering access to a comprehensive history or audit log for accountability and oversight. This all-encompassing management framework not only enhances customer engagement but also reinforces a culture of compliance and respect for customer choices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Data Secure No 
SAP Store No 

Integrations

Data Secure Yes 
SAP Store Yes 

Pricing Details

POA
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MyLife Digital

Founded

2014

Country

United Kingdom

Website

consentric.io

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/customer-consent.html

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management Yes 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification No 

GDPR Compliance

Access Control No 
Consent Management Yes 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification No 

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

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