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Description

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

Description

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Autotask PSA No 
Auvik No 
ConnectWise Automate No 
ConnectWise PSA No 
ConnectWise ScreenConnect No 
CrashPlan No 
Datto SIRIS No 
GoTo Connect No 
Kaseya VSA No 
Lucidchart No 
N-able N‑central No 
NinjaOne No 
Panorama9 No 
RingCentral RingEX No 
Securden Unified PAM Yes 
Strategy Overview No 
Watchman Monitoring No 
bvoip No 

Integrations

3CX Yes 
Autotask PSA Yes 
Auvik Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
ConnectWise ScreenConnect Yes 
CrashPlan Yes 
Datto SIRIS Yes 
GoTo Connect Yes 
Kaseya VSA Yes 
Lucidchart Yes 
N-able N‑central Yes 
NinjaOne Yes 
Panorama9 Yes 
RingCentral RingEX Yes 
Securden Unified PAM No 
Strategy Overview Yes 
Watchman Monitoring Yes 
bvoip Yes 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Pricing Details

$17.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/security-management/siem

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.itboost.com

Product Features

Cloud Security

Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Encryption Yes 
Endpoint Management Yes 
Incident Management Yes 
Intrusion Detection System Yes 
Threat Intelligence Yes 
Two-Factor Authentication Yes 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Protection

Activity Log Yes 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) Yes 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

SIEM

Application Security Yes 
Behavioral Analytics Yes 
Compliance Reporting Yes 
Endpoint Management Yes 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

Password Management

Credential Management No 
Multifactor Authentication No 
Password Generator No 
Password Reset No 
Password Synchronization No 
Single Sign On No 
User Management No 

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