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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your satisfied patients into enthusiastic advocates for your practice and enhance your visibility on Google with Connect the Doc’s innovative review platform. After each appointment, Connect the Doc effortlessly solicits feedback from your patients, allowing you to concentrate on delivering exceptional care without the stress of managing your online presence. Are you frustrated with positive testimonials appearing on obscure websites unfamiliar to your patients? Our service focuses on cultivating genuine patient reviews on essential platforms such as Google, Facebook, and other reputable industry-specific sites. Given that most individuals searching for local healthcare providers utilize Google, your online rankings are significantly influenced by factors like the patient's location, the recency and frequency of reviews, and overall ratings. An increase in reviews not only elevates your rankings but also attracts more prospective patients. With a variety of customizable workflows available, you can optimize your reputation management strategies to achieve your goals effectively. By leveraging our platform, you can enhance patient engagement while simultaneously building a stronger online presence.

Description

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Dentrix No 
DrChrono No 
EagleSoft No 
Facebook Yes 
Hg Mercury CRM Yes 
NextGen Healthcare EHR No 
Veradigm Practice Management No 

Integrations

AdvancedMD Yes 
Dentrix Yes 
DrChrono Yes 
EagleSoft Yes 
Facebook No 
Hg Mercury CRM No 
NextGen Healthcare EHR Yes 
Veradigm Practice Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Connect the Doc

Founded

2012

Country

Canada

Website

connectthedoc.com/join/products-and-services/reviews/

Vendor Details

Company Name

RepuGen

Founded

2016

Country

United States

Website

www.repugen.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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