Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Connect TCM is a purpose-built call center solution that has evolved over a quarter of a century within the telecom sector. This software seamlessly integrates with either traditional phone systems or VOIP telephony, depending on compatibility, enabling click-to-dial features. It efficiently handles numerous telemarketing initiatives and generates insightful reports instantly, drawing from responses to specific campaign surveys. The platform also facilitates email fulfillment, leads, and appointment scheduling directly from within the interface, allowing agents to concentrate fully on their calls. Designed to enhance the efficiency of any telesales or telemarketing team, as well as internal departments seeking better organization and productivity, this technology stands out in lead generation. Its exceptional transparency and reporting capabilities help maximize outcomes in phone-driven sales and marketing efforts. Moreover, this web-based solution operates on a prioritized calling list tied to campaign questionnaires, ensuring that agents are equipped with relevant data tailored for each campaign. With its comprehensive features, Connect TCM is a valuable asset for organizations striving to improve their call center operations and achieve superior results.

Description

Visually prioritize your data for enhanced efficiency in prospecting tasks. With a single click, you can conduct research that significantly increases productivity. Eliminate the overwhelming amount of data to emphasize only the essential information required during phone conversations. We advocate for the principle that having less data can lead to better outcomes. This approach is particularly beneficial for Sales Development Representatives (SDRs) and business development teams. Utilize data filtering to streamline priorities for account executives and account-based selling strategies. By incorporating location-centric data alongside lead and account information, you can effectively strategize for travel and meetings. Take advantage of location-based functionalities to promote local events such as expos, workshops, user group meetings, and other regional gatherings. Tailor campaigns to target specific industries related to upcoming conferences in your vicinity. Ensure effective communication prior to travel arrangements for meetings with prospects and clients. Customize user views depending on the role, such as SDRs versus Regional Managers, or filter by division. This system promotes repeatable and scalable processes. Additionally, it simplifies training and expedites onboarding by providing all team members within a group with uniform features. Furthermore, all desktop functionalities are optimized for seamless use on mobile devices, ensuring productivity even while on the move. This holistic approach not only enhances individual performance but also fosters team collaboration and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

£45 per month
Free Trial Yes 
Free Version No 

Pricing Details

$21 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Connect TCM

Founded

2014

Country

United Kingdom

Website

www.connect-tcm.com

Vendor Details

Company Name

Valgen

Country

United States

Website

www.valgen.com

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring Yes 
Performance Management Yes 

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Product Features

Inside Sales

Auto-Dialing No 
Call List Management Yes 
Call Recording No 
Campaign Management Yes 
Dashboard Yes 
Data Management No 
Lead Capture Yes 
Lead Distribution No 
Lead Scoring Yes 
Performance Management Yes 

Alternatives

Readymode Reviews

Readymode

Readymode (formerly Xencall)

Alternatives

SalesExec Reviews

SalesExec

ClickPoint Software
Apollo Reviews

Apollo

Apollo.io