Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect TCM is a purpose-built call center solution that has evolved over a quarter of a century within the telecom sector. This software seamlessly integrates with either traditional phone systems or VOIP telephony, depending on compatibility, enabling click-to-dial features. It efficiently handles numerous telemarketing initiatives and generates insightful reports instantly, drawing from responses to specific campaign surveys. The platform also facilitates email fulfillment, leads, and appointment scheduling directly from within the interface, allowing agents to concentrate fully on their calls. Designed to enhance the efficiency of any telesales or telemarketing team, as well as internal departments seeking better organization and productivity, this technology stands out in lead generation. Its exceptional transparency and reporting capabilities help maximize outcomes in phone-driven sales and marketing efforts. Moreover, this web-based solution operates on a prioritized calling list tied to campaign questionnaires, ensuring that agents are equipped with relevant data tailored for each campaign. With its comprehensive features, Connect TCM is a valuable asset for organizations striving to improve their call center operations and achieve superior results.
Description
FieldWorkMobility/MySalesDialerPro offers top-tier mobile and cloud solutions for Inside Sales, embraced by countless companies across the globe! Sales representatives are now liberated from traditional office environments and are eager to engage with clients directly in the field, all while requiring a robust Inside Sales CRM equipped with a mobile dialer to manage their sales and customer relationship tasks from any location. The platform features a powerful Auto Dialer that supports multiple modes and templates, facilitating the delivery of SMS, MMS, emails, audio, video, and documents during call prospecting, while also enabling agents to report their geographic location to a manager's web dashboard. Furthermore, agents can easily find any contacts through their mobile app or web-based CRM, which streamlines their outreach process. By allowing for one-click distribution of leads from the web dashboard, businesses can significantly enhance their sales performance and productivity levels. This seamless integration of mobile technology into sales strategies is transforming the way sales teams operate and interact with their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Pricing Details
£45 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Connect TCM
Founded
2014
Country
United Kingdom
Website
www.connect-tcm.com
Vendor Details
Company Name
Field Work Mobility
Founded
2011
Country
United States
Website
fieldworkmobility.com
Product Features
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Telemarketing
Auto Dialer
No
CRM
No
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
No
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
No
Outbound Call Center
No
Product Features
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
No
Campaign Management
Yes
Dashboard
Yes
Data Management
No
Lead Capture
No
Lead Distribution
No
Lead Scoring
No
Performance Management
Yes