Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Connect TCM is a purpose-built call center solution that has evolved over a quarter of a century within the telecom sector. This software seamlessly integrates with either traditional phone systems or VOIP telephony, depending on compatibility, enabling click-to-dial features. It efficiently handles numerous telemarketing initiatives and generates insightful reports instantly, drawing from responses to specific campaign surveys. The platform also facilitates email fulfillment, leads, and appointment scheduling directly from within the interface, allowing agents to concentrate fully on their calls. Designed to enhance the efficiency of any telesales or telemarketing team, as well as internal departments seeking better organization and productivity, this technology stands out in lead generation. Its exceptional transparency and reporting capabilities help maximize outcomes in phone-driven sales and marketing efforts. Moreover, this web-based solution operates on a prioritized calling list tied to campaign questionnaires, ensuring that agents are equipped with relevant data tailored for each campaign. With its comprehensive features, Connect TCM is a valuable asset for organizations striving to improve their call center operations and achieve superior results.

Description

FieldWorkMobility/MySalesDialerPro offers top-tier mobile and cloud solutions for Inside Sales, embraced by countless companies across the globe! Sales representatives are now liberated from traditional office environments and are eager to engage with clients directly in the field, all while requiring a robust Inside Sales CRM equipped with a mobile dialer to manage their sales and customer relationship tasks from any location. The platform features a powerful Auto Dialer that supports multiple modes and templates, facilitating the delivery of SMS, MMS, emails, audio, video, and documents during call prospecting, while also enabling agents to report their geographic location to a manager's web dashboard. Furthermore, agents can easily find any contacts through their mobile app or web-based CRM, which streamlines their outreach process. By allowing for one-click distribution of leads from the web dashboard, businesses can significantly enhance their sales performance and productivity levels. This seamless integration of mobile technology into sales strategies is transforming the way sales teams operate and interact with their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

£45 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Connect TCM

Founded

2014

Country

United Kingdom

Website

www.connect-tcm.com

Vendor Details

Company Name

Field Work Mobility

Founded

2011

Country

United States

Website

fieldworkmobility.com

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring Yes 
Performance Management Yes 

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording No 
Campaign Management Yes 
Dashboard Yes 
Data Management No 
Lead Capture No 
Lead Distribution No 
Lead Scoring No 
Performance Management Yes 

Alternatives

Readymode Reviews

Readymode

Readymode (formerly Xencall)

Alternatives

MySalesDialerPro Reviews

MySalesDialerPro

FieldWorkMobility
T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications