Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect Patient by ChartLogic is an adaptable patient portal designed for mobile use, offering a variety of functions. This online solution facilitates seamless communication and interaction between healthcare providers and patients, accessible from any device or web browser, which ultimately elevates the standard of care and enriches the patient experience. For healthcare providers, essential features encompass patient history, secure messaging capabilities, intake forms, and reminders for upcoming appointments. Meanwhile, patients benefit from key functionalities such as the ability to request appointments, pay their bills electronically, and submit requests for prescription refills, ensuring a comprehensive approach to their healthcare needs. Overall, this platform significantly enhances the interaction between patients and providers, fostering a more efficient healthcare environment.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
Elation Health
No
ModMed
No
athenaOne
No
eMedicalPractice
No
Integrations
AdvancedMD
Yes
Elation Health
Yes
ModMed
Yes
athenaOne
Yes
eMedicalPractice
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChartLogic
Founded
1994
Country
United States
Website
www.chartlogic.com
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
No
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
Yes
Secure Messaging
Yes
Video Consultations
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes